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Condition terms and privacy policy

SJ / Condition terms and privacy policy

Refunds and compensation

If a train is canceled or delayed you might be entitled to a total or a partial refund. The conditions for a refund depend on what type of ticket you have purchased.

Read more about refunds and compensation

Privacy policy

Personal data is all the information which directly or indirectly can be connected to your persona. SJ Norge collects personal data to comply with the criteria imposed to us by law as a transport supplier, and to secure the best possible customer experience for you.

Read more about our privacy policy

Terms and conditions

Terms and conditions is the formal text which regulates the agreement you and SJ Norge consent to upon ticket purchases and train journeys on board one of NORD’s routes.

Read more about terms and conditions

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